Terms & Conditions

Royal Case Company (hereinafter referred to as “the vendor”) expressly disclaims any warranty of suitability that may have arisen by operation of law and make no warranty regarding any latent defects or the suitability of the goods for purchaser’s intended purposes. To the extent the same may be applicable, sellers disclaim any warranty of merchantability.

The foregoing express warranties are in lieu of all other warranties express or implied. The vendor is not liable for any defects in material or workmanship unless notified within thirty days after the product is received by the purchaser. If any material or workmanship is proved to be defective, the liability is limited to replacement only and the vendor will not pay any claim for labor on or for any damage, consequential or otherwise, by reason of use of any goods.  Purchaser must receive authorization before any product is returned. The vendor will determine whether goods should be returned and method of shipment. Transportation charges are the purchaser’s responsibility. A 10% restocking fee will apply to all returns. Returns made over 30 days, 15% restocking fee will apply. Returns over 90 days are not accepted.  Orders placed cannot be cancelled by purchaser without written consent. All approved cancellations are subject to a 20% cancellation fee based on the value of the product and open quantities. If product is completed or is in-process, purchaser is 100% responsible for finished and in-process product at full value. The vendor may choose to complete in-process product up to 30 days from written cancellation. Unfinished product and raw material purchases for said product will be the responsibility of the purchaser at the cost of the raw materials along with any cancellation fees that may apply with the vendors sub-tier suppliers. Purchaser agrees to pay interest on all past due sums at the rate of 1.5% per month; but in no event to exceed the maximum allowable interest allowed by law. The purchase and sale of the goods pursuant to these terms is contracted in Sherman, Grayson County, Texas, and it is agreed that the exclusive venue for any actions filed shall be in Grayson County, Texas. The terms shall be in all respects governed by the laws of the State of Texas.